Introduction 

At Made In Hackney we value the trust and confidence of our visitors to our website. We will  never sell, rent or trade your personal data with other charities, companies and businesses.  In this Privacy Notice we’ve provided information about when and why we collect your  personal information, how we use it, the very limited conditions we may disclose it to others  (such as a legal child or adult protection issue), and how we keep it secure. 

About Google Analytics  

At Made In Hackney we do not collect any unnecessary data about you. When someone  visits www.madeinhackney.org we use a third party service, Google Analytics, to collect  basic internet log information and details of visitor behaviour patterns e.g. what you looked  at on our website. We do this to ensure we’re providing the sort of content you most want  and by knowing the numbers as to how many people have visited which page. This gives us  a great indication as to which of our services there’s the most demand for so we can do  more of it. This information is only processed in a way which does not identify anyone  individually.This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information http://www.google.com/privacy.html.

Our Mailing List  

We have a mailing list for our e-newsletters which we use to send out information about all  aspects of our programme; be it classes, courses, events, campaigns or special supporter  discounts. We collect personal information to add people to this list which we use to tell you  about the events you’ve told us you’d like to hear about, to contact you if we need to obtain additional information, to check our records are up to date and to check you’re happy with  our communications. We never rent, sell or trade email lists with other organisations or  businesses.  

Our mailing list is held and managed via a third party newsletter service provider called  MailChimp and in Salesforce, our cloud based customer relationship management system  (CRM). You can read their Privacy Notice here. https://mailchimp.com/legal/privacy/ and  here: https://www.salesforce.com/uk/company/privacy/ 

To improve our newsletters and communications we gather statistics about email opening  and clicks using industry standard technologies to help us monitor and improve our e communications. You can Unsubscribe or change your preference settings at any time by  clicking the unsubscribe link at the bottom of our MAILCHIMP emails, or, if replying to an  email from a member of our team you can reply UNSUBSCRIBE or OPT OUT and they will  remove you from our data base.  

Email marketing campaigns published by Made In Hackney may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

Ticketing Data  

When you purchase a ticket (or tickets) for a Made In Hackney masterclass or event you will do this through  an online event promotion platform we use – EventBrite. You can read their privacy  policies here: https://www.eventbrite.co.uk/help/en-gb/articles/460838/eventbrite-privacy-policy/

When you purchase a ticket on this platform you will be asked for personal information such  as name, contact details, age and whether you have any food allergies, medical conditions  or additional requirements we need to know about to ensure you can participate fully and  safely in our programme. If provided by the platform we then  use your details to send you information about the event you have booked such as a  reminder message, recipes you will make in the class and any other necessary information.  We also send thank you emails after the event. We will ask you in our communications about the event you have booked  on whether you would like to receive our e-newsletters and will only add your details to our CRM with your consent.  

Sending Anonymised Information To Funders 

As a charity we are obligated to report to our funders and contract providers about the  impact of our work. In practice this means we provide anonymised data about our  attendance numbers, equal opportunities data, evaluation results and any other data  requested by the funder specific to that programme such as employment status, disability  status or area of residence. This data is provided anonymously, in group form e.g. data of an  entire programme cohort as opposed to one participant, and there is no way of identifying  you from the information we share with these organisations.  

Access To Your Personal Information  

You have the right to view, amend or delete the personal information we hold about you. You  can email your request to dataprotection@madeinhackney.org

Changes To This Privacy Notice  

This Privacy Notice was partially updated in August 2025. We aim to review this policy  annually and make any necessary changes to ensure it is up to date and is a true reflection  of our operation and practices.